Delivery and Returns

Postage and Packaging Costs to UK

Standard delivery - £3.90

Orders over £40 - FREE

We aim to despatch orders within 2 days. Orders placed on the weekend will be packed on a Monday. 

During the Coronavirus outbreak, please expect delays. In order to reduce the harm to others, we will be posting out orders twice a week. If you need an order urgently, please email us and we will try to accomodate.

Packaging

We absolutely love a beautifully wrapped package, but we also understand that comes at a cost to the environment. It is therefore very important to us to keep our packaging simple, reusable and recyclable. We also use boxes that have been used to package your orders, to minimise waste. If you get your order in a less than perfect looking box, this is why! 

 Returns

If you have changed your mind, then let us know straight away, and we can offer an exchange or return. Items should be in their original, unused condition, and be sent back to us within 14 days. Remember to retain a proof of postage as we cannot be held responsible for items lost in the post. Returns postage is payable by the customer.  

We can not accept used nappies back unless they are faulty. If you are having issues with your nappies, please contact us at info@fiyyah.co.uk and we will try to help.